Testimonials

Find out what your fellow renter's think of us, read on ...

Aug-08
It was straightforward and explained clearly about the extra insurance payments
- Lynda

Unclutterred, clarity, simplicity
- Cliff

Good comparison of suppliers and options; lots of information, including insurance charges, airport fees, etc; easy to use.
- Cameron

Also, the total rental cost was exactly as stated on your site; no "hidden" charges payable at dropoff
- Victoria

Would use your site again because it is very informative, gave us all the necessary information we needed to hire the car that was right for our holiday, thank you
- Lyn

It was great to compare to other companies staight away instead of having to go to the seperate web sites
- Barry

Jul-08
Your service is very efficient and there were no hiccups or hidden costs. Many thanks!
- Inge

I love the convenience. I can decide on Thursday that i want a car for the weekend and I can check availability and price. I have used this service about 5 times in the last 12 months and I highly recommend it to work colleagues and friends!
- Melanie

Everything was explained no surprises
- Heidi

Jun-08
Easy booking system and lowest prices around
- Gaye

You guys go the extra effort & it is greatly appreciated, thankyou
- Courtney

Its quick, simple, great range of vehicles and prompt confirmation...Easy!!
- Suzanne

It does not require credit card details to make a booking. The range of choice and options are outstanding.
- Alan

May-08
Great chart that compares prices between companies and highlights the best available deals
- Leeanne

Comparing prices is excellent. Also many of the car companies never tell you about the extra charges therefore I always book with you as I know where I stand quote wise.
- Mark

I am a new consumer of internet services, I found your service so easy to follow
- Margaret

I was extremely impressed with the whole exercise of hiring a cheap campervan for my holiday. .........I have already recommended you to friends and will be using your campervans again. Thank you so much!
- Deborah

Apr-08
The car was very good value for money and we had no problems. We would be happy to use your site again.
- John

Quick, fast & easy comparisons
- Colin

It was very fast to confirm a booking and no time is wasted. Keep up your efficiency!
- Miranda

I found the site easy to use.
- Robyn

Your price was great and I was impressed with the service at the rental counter.
- Rita

Mar-08
The competitive rates offered by the different suppliers faciliated a quick decision on the car.
- Mano

It's a great site, that WORKS! Perfect, change nothing.
- Bill

The full price with no hidden extras was excellent.
- Ronald

So easy to follow!
- Brent

We made our reservation but didn't have to pay until we picked up the car which was great.
- Bjorn

Your site highlighted the best value car for my needs.
- Amanda

Very good if you are booking from overseas as you get a good service for a good price.
- Gisela

Feb-08
Your site made it easy to find one way car rental.
- Niels

Great offers, best we could find on the net. Very fast & efficient service.
- Linda

Rental cars and service from DriveNow have been excellent for a number of rentals and I won't hesitate to use the site again next time.
- Barry

Choice was clear, Pricing was good. Booking was easy!
- Clarissa

All the costs were set out clearly straight away - unlike some other rental sites.
- Nick

Easy to book, quick feedback about the status of my booking, everything went smoothly!
- Cate

Your site was easy to navigate and the range of vehicles was well displayed. We've recommended your site to friends.
- Robyn

It was simply easy to book. No fuss, no problems.
- Jamie

Your rates are sometimes cheaper than my corporate rates!
- Catherine

I found the DriveNow service efficient, prompt and very friendly.
- Nicole

Very useful when trying to book in peak season to see what is available & where.
- John

I was very impressed to receive a prompt response to my query as I know so many companies that seem to 'ignore' requests and questions.
- Reiko

Distance can be a bit scary when travelling, but your customer service team was only a quick email away. I felt assured that all would go to plan - and it did!
- Faye

I organise all car rental for the company I work for. I use your site to book as it gives me an overall picture of what is available. This is a great time saver for me.
- Sally

Jan-08
I don't normally complete customer survey forms but I was so impressed by the service we received from DriveNow and the quality of the camper we hired, together with the service from the supplier, that I just had to say "Thank you" for making our holiday very very enjoyable and stress-free. You have excellent customer service and provide a fantastic facility. I have no hesitation in recommending you to my friends who will be travelling in the future. Thanks again.
- Diana

You have excellent customer service and provide a fantastic facility. I have no hesitation in recommending you to my friends who will be travelling in the future.
- Diana

Splendidly simple, convenient and a great costcutter - all my favourite things. What a seamless solution!
Brendan - New South Wales, Australia

We found the website very easy to navigate and very simple to use. The staff in Canberra were wonderful as we wanted to pick up the car a day earlier than we had booked for and they were great and gave us the car straight away. When we had previously hired a care we had just rung one of the major car hire firms and booked over the phone. We would not hesitate to use your company again.
Marg - Queensland, Australia

I was very impressed with the whole booking experience and could not fault it.The site was clear and concise and booking was a straightforward process. Having a printout of the confirmation added to its efficiency and sense of security. After presenting the printout of our online reservation at the counter, everyhing was confirmed and the whole process went very smoothly , within minutes. We liked the car (especially appreciated the upgrade!) and at drop-off, the whole process was equally efficient and trouble free.
Steven - New South Wales, Australia

Brilliant no hassle, liked the comparison table.
Timothy - International

We booked the car for a quick overnight trip to Tweed Heads (for a show) from Brisbane. Bus/train fares would have cost us over $90 for three people. The combined cost of hiring your vehicle plus fuel came to $68, a saving of over $20. The DriveNow website was simple, easy to navigate and the confirmation email was delivered promptly. Picking up from the supplier was a breeze. They had the car and majority of the paperwork ready. I was in and out of the booking office in less than five minutes. My two passengers and I work in the city so location for the pick-up was perfect.
Craig - Queensland, Australia

I had a great trip, thank you. And the booking went well too ... the website was convenient and the price was good. The were no problems with the supplier, very professional. I would rent from them again.
Desmond - Singapore

For myself and my family our trip to Australia was a once in a life time experience. My son was in Australia on a full time mission for two years in and around the Melbourne area. We had the chance to go and pick him up when his time was over and to visit the beautiful area around Melbourne and down to Phillip island and all the way out to Griffith in the bush. It was wonderful. Having the hire car from DriveNow.com.au helped to make the trip affordable, almost, and very enjoyable. The vehicle ran well and was pretty good on the fuel consumption. It was clean, in tip top shape, the air conditioning worked well, and it was a automatic transmission as requested. I was worried about having a American moment and driving on the wrong side of the road by mistake but it didn't happen. Because of your policies my experienced 21 year son who had been driving in Australia for two years was able to be our full time driver. While we were planning our trip a friend in Australia sent us your web site address and the rest is history. Again thanks for the good experience in dealing with your company. Oh yes, we needed to make a change for the pickup date and your staff was gracious and extremely helpful and make it just a simple matter.
Tom - USA

We booked a car through you for a one way from Adelaide to Alice Springs as we had a friend from Europe visiting, who wanted to see some of the outback. Our trip was fantastic and I have already recommended your website to friends and family. We will surely be using you again.
Jan-Mark - Victoria, Australia

The experience was totally painless! It was my first visit to Oz from the UK it was good that the rental went without a hitch. The booking online was so simple and efficent. After the booking I relised I had to alter the dates and extent the rental period, this was done over the phone with no problems. The collection at the airport went smoothly, the lady at the counter was very helpful. I am a first time car renter and will use DriveNow when next in Oz. A pleasure doing business with you!
Phil - United Kingdom

Hiring the car from DriveNow was very simple (and cheap!). We will certainly use your company again and recommend it to our friends. Really good site - very efficient and straight-forward to use.
Roger - New Zealand

The rental worked perfectly and we got a better deal through you than on the supplier website itself. It was easy to make a quick comparison of the hire companies and see what the excesses were (which always catches me out) and then make a booking. The staff at airport were excellent and very helpful.
Ed - International

I found it exceptionally quick and easy and I was surprised I got a reply to a question I had submitted when booking the car (this almost never happens when applying for things over the internet). I actually went into the supplier's shop down the road from work and it was much cheaper to book it through DriveNow than over the counter there.
Karina - Victoria, Australia

We heard about www.drivenow.com.au from from relatives in Australia. Booking was very easy, effective and corresondence informative and the reccommendation of the type of vehicle required was very accurate. After a 19 hour flight you want to collect the vehicle as quickly and trouble free as possible, this is exactly what happened.
Mark - United Kingdom

The web site was easy to use and I was pleased to be able to find a good deal during the busy Christmas holiday period. The staff at the supplier counter were professional, friendly and helpful.
Jane - Queensland, Australia

Using your website was brilliant! It was easy to search, compare, and make the booking and get the confirmation. I have used many web-based booking services and have never come across one as user friendly as yours. Pick up was easy - even though their computer system was down at the time. I had my emailed confirmation and receipt and they photocopied that and gave me the car keys!
Mark - Victoria, Australia

DriveNow™ welcomes any feedback you may have. We're dedicated to making this site the best it can be for our customers. If you feel we offer a valuable and useful service, remember to tell your friends about DriveNow™. If you have any questions or comments about the services we offer, please don't hesitate to contact us at savemore@drivenow.com.au.